Privacy policy
版本 1.4 · 生效时间 2026-10-14 18:35:23
版本：1.4 Revision date: October 9, 2026 Date this version was displayed: October 9, 2026 The Zipget website (zipget.cn) is operated by Yunshui Guanjia (Beijing) Consulting Co., Ltd. This Policy explains how we process personal information on the website, in the account center, in merchant services, and in related customer service contexts, and how you can exercise your rights. The website currently primarily provides digital asset display, transaction, and delivery services; applications, online AI generation, or other new services that have not been made available are not deemed to have been provided merely because they are described in this Policy. Please pay particular attention to explanations concerning sensitive personal information such as identity documents, real-name verification, facial information, and payment-receiving accounts. This Policy itself does not replace separate consent required by law in specific situations, nor does it treat your browsing the website or continued use as blanket authorization for all processing activities. Optional functions and non-essential processing based on consent are your choice. The current version, publication date, and effective date of this Policy are shown at the top of this page. For processing activities that have already occurred, we must still comply with the agreements and laws in effect at the time; a Policy update does not retroactively authorize prior processing carried out without lawful authorization.I. Personal Information Processor and Contact Details
- Personal information processor: Yunshui Guanjia (Beijing) Consulting Co., Ltd.
- Website brand and domain: Zipget, zipget.cn
- Privacy matters and customer service email:3521773536@qq.com
- Phone: 13716058991
- Contact address: Room 335-1, 3rd Floor, No. 113 Gucheng West Road, Shijingshan District, Beijing
- Website ICP filing number: 京ICP备2026001585号-1
- Value-added Telecommunications Business Operating License: 京B2-20262610
- Public security filing number: 京公网安备11010702002975号
II. Processing Principles and Legal Bases
We process personal information in accordance with the principles of lawfulness, propriety, necessity, and good faith, for clearly defined purposes and within the minimum necessary scope, and take responsibility for the corresponding processing activities. Depending on the specific circumstances, we process information on the basis of your valid consent, necessity for the performance of a contract to which you are a party, necessity for the fulfillment of a statutory obligation, or another basis permitted by law. Only information necessary to provide a particular function will be made a condition of using that function. Refusing to provide optional information or withdrawing consent to nonessential processing does not affect unrelated basic services. If the purposes or methods of processing or the types of information change, we will notify you again as required by law; where renewed consent or separate consent is required, we will obtain it before the processing takes place.III. Information We Process in Different Situations
The following explains the scope of information by situation. “As needed” means that information is processed only when you use the corresponding function or the relevant matter actually arises; it does not mean that we may arbitrarily expand the scope of collection.1. Browsing, Search, and Secure Operation
When you visit pages, search for assets, or use filters, the website server and the corresponding network services process your IP address, access time, page or resource address, browser and operating system information, request status, errors, and necessary security logs. The search terms and filter criteria you enter are used to return corresponding results. This information is used to serve web pages, locate faults, and prevent attacks and abnormal access; it must not be arbitrarily used for unrelated marketing on vague grounds such as “security” or “improving the experience.” Please do not enter identification numbers, passwords, or other information unrelated to your search in the search box or on public pages.2. Registration, Login, and Account Management
When you choose to register, log in, recover your account, or change linked information, we process your mobile number or email address, verification code validation results, username, account identifier, password verification information, login time, IP address, and necessary security records according to the login method you actually use. Your nickname, profile picture, and other information you voluntarily provide are used for account display and management. Passwords are stored and used in accordance with the website account system’s verification method; plaintext passwords are not used as information displayed to others. Please do not share verification codes, passwords, or account recovery links with anyone else. If you refuse to provide information necessary for a particular login method, you will be unable to use that method, but this does not affect pages that can be browsed without logging in. If we offer new third-party account login methods in the future, we will explain the information we receive and its purposes before authorization. The presence of an entry point or description on the website does not mean that you have authorized that third party; we will not infer your consent to link accounts solely on that basis.3. Favorites, Browsing History, and Membership Benefits
When you use favorites, browsing history, or membership services, we process the corresponding product identifiers, activity records, membership type and term, activation and change records, orders, and benefit usage to display your account content, verify eligibility for discounts or downloads, and calculate applicable benefits. You may manage your personal records through the management options provided by the relevant functions; if the page does not provide the action you need, you may also contact us. Deleting favorites or browsing history does not mean deleting transaction and security records that must be retained by law. Differences in benefits associated with membership tiers or validity periods are governed by the express terms agreed upon at purchase, and will not be used as grounds for unrelated personal profiling.4. Orders, Payments, Licensing, Downloads, and After-sales Services
When you purchase digital assets, activate a membership, download files, or request after-sales services, we process your account identifier, product name and number, provider, license type, order number, transaction price, membership or promotional information, payment channel, transaction identifier and status, refund records, download time and necessary IP address or frequency records, license documentation, and the after-sales materials you submit. This information is used to confirm transactions, fulfill licensing and delivery obligations, verify download eligibility, reconcile accounts, issue refunds, resolve disputes, and prevent abnormal use. Some delivered files may contain identifiers used to link them to orders, verify licenses, or investigate unauthorized distribution; we should limit the scope of personally identifiable information they contain and must not display your complete identity documents, payment accounts, or other unrelated sensitive information in public previews. Payments are processed by the payment service provider you actually select. The platform receives the payment results and transaction identifiers needed to complete orders, and does not ask you to provide payment passwords, bank card passwords, or payment verification codes to platform customer service. Authentication and payment account processing on third-party payment pages are separately governed by that institution’s privacy rules.5. Merchant Onboarding, Identity Verification, and Store Management
When you apply for merchant services as an individual, an individual industrial and commercial household, or an enterprise, we process your name or entity name, contact details, identity document information, business license and necessary business qualifications, information about the person in charge or the representative handling the application, authorization relationships, store name and description, business categories, and the review process and results, according to your entity type and actual verification requirements. These materials are used to verify the business entity, review eligibility for onboarding, fulfill the platform’s verification obligations, manage transactions, and handle disputes. Identity document numbers, document images, and information relating to specific identities are protected as sensitive personal information. Documents and other review materials serve different purposes from public store descriptions and must not be displayed as public assets merely because an onboarding application has been submitted. The merchant entity’s name, business qualifications that must be disclosed by law, and store information the merchant chooses to make public will be displayed only to the extent necessary to fulfill disclosure obligations and explain transactions. Before submitting information about representatives, employees, or other individuals to the platform, merchants should provide the necessary notice to those individuals and have a lawful basis for processing their information.6. Real-name Authentication and Facial Verification
When the relevant verification function is actually enabled and you enter that process, the authentication service may process your name, identity document information, verification reference number, status, and time; if facial verification is used, it may also process facial images or videos, liveness information, and comparison results. Providing these materials is not a prerequisite for ordinary browsing. Facial information is sensitive personal information. Before verification is carried out, a specific notice should clearly identify the actual service provider, information types, processing methods, necessity, impact on individual rights and interests, and the scope and duration of retention by each party, and separate consent should be obtained as required by law. This policy or a general onboarding agreement cannot replace that notice and consent. We bear the corresponding protection obligations under the law for information processed by the platform or on its behalf. Where another non-facial method can achieve the same purpose or meet equivalent business requirements, we will not make facial recognition the only verification method; you may use the contact details in this policy to inquire about and request an applicable alternative. The parties that actually process original facial information, its retention arrangements, and retention periods are set out in the specific notice provided before verification. Such information should be deleted promptly once its purpose has been fulfilled and there is no lawful need for continued retention.7. Product Publishing, Risk Handling, and Request Interactions
When you publish products, requests, comments, or other content, we process the titles, body text, images or attachments, file attributes, prices or budgets, contact details, AI generation declarations, and activity records you submit for information storage, publishing management, display, and related services. When you submit source or authorization materials as required for publishing, or when additional materials are needed because of a specific complaint, rights dispute, or indication of risk, we may also process necessary copyright documentation, chains of authorization, explanations of the creative process, and handling records. This information processing does not mean that the platform makes substantive determinations regarding the originality, ownership, or authenticity of every uploaded work. Publicly posted body text and attachments may be viewed by others. Before submission, please distinguish content intended for public display from materials intended only for identity verification, onboarding processing, or investigation of a specific dispute, and do not include unnecessary identity document numbers, financial accounts, detailed residential addresses, or other people’s private information in public content. Where third-party personal information is involved, you should have a lawful basis and limit it to what is necessary. If communications about requests or custom work involve off-platform contact, payments, or file transfers, the recipients should also bear their personal information processing responsibilities under the law. On-platform posting records alone cannot substitute for management of all off-platform conduct by this platform; this does not exempt the platform from the responsibilities it bears under the law for its own processing activities.8. Invoicing, Settlement, and Withdrawals
When you request an invoice, we process the invoice title, necessary taxpayer identification number, order, amount, and delivery method; when handling merchant settlement and withdrawals, we process the payee or account name, necessary bank account and bank branch information, requested amount, service fees, review and payment status, transaction records, and supporting documents. Financial accounts are sensitive personal information and are processed only within the scope necessary for the corresponding business activity, with notice, separate consent, and other requirements fulfilled as required by law. Current manual settlement handling, checking, and recording are also subject to this policy; submitting an application does not mean that the platform or bank has completed the transfer.9. Customer Service, Complaints, and Rights Requests
When you contact the platform or submit a support ticket, infringement complaint, appeal, or request to exercise personal information rights, we process necessary contact details, account or order identifiers, problem descriptions, communications, relevant evidence, and handling records. To avoid disclosing information to unauthorized persons, identity verification appropriate to the request may be necessary. For infringement complaints and other matters that need to be forwarded, we will forward notices and evidence to the relevant parties within the scope required by law and necessary for the matter, redacting or summarizing unrelated sensitive information as needed. Please do not submit complete sets of identity documents, bank card images, or passwords that are unrelated to the issue.10. Necessary Service Notices and Optional Marketing
As needed for our services, we use the contact details you provide to send necessary notices concerning verification codes, account security, orders, reviews, settlement, after-sales services, or important rule changes. Nonessential processing, such as marketing messages and personalized recommendations, should be based on a valid, voluntary choice, with ways to unsubscribe, disable it, or contact the platform to withdraw consent; preselected checkboxes do not replace consent. Turning off marketing does not affect necessary service notices. For users who withdraw marketing consent, we may retain the unsubscribe records needed to avoid sending further messages, but we will not continue using them for marketing.IV. Cookies, Local Storage, and External Resources
The website uses cookies or similar technologies to maintain login sessions, shopping processes, security verification, and necessary preferences. You may manage, delete, or restrict these records through your browser; disabling necessary records may make login, checkout, or certain account functions unavailable. Nonessential advertising, marketing, or personalized tracking should be enabled only after a valid choice has been obtained as required by law. We will not automatically treat all cookies as necessary, nor interpret clearing browser records as closing an account or canceling an order that has already been placed. When a web page loads fonts, images, scripts, or other resources hosted by a third party, your browser may transmit your IP address, request time, browser information, and necessary source information to that provider. Such requests may involve personal information processing even if you are not asked to actively enter information; where recipients outside the Chinese mainland are involved, Section VII of this policy must also be followed. This general description does not exempt newly added resource services from providing separate notice and obtaining consent where required by law.V. Third-party Services, Entrusted Processing, and Sharing
The website relies on services such as cloud storage, communications, payments, and authentication to operate. We distinguish between entrusted processors and independent processors according to the actual service relationship. For entrusted parties, we agree on the purposes, scope, duration, security measures, and requirements for return or deletion upon termination as required by law, and supervise their processing; when providing information to independent processors, we notify you of the recipients and relevant processing matters as required by law and obtain applicable separate consent or have another lawful basis.1. Alibaba Cloud Object Storage Service (OSS)
We use Alibaba Cloud Object Storage Service (OSS) in the Beijing region to host relevant assets, files, and resources. To enable uploading, storage, access control, and delivery, this service processes the corresponding files, necessary file metadata, and request and access logs. Files are classified according to their purposes as materials for public display or materials with restricted access; private identity documents and review materials are not provided as public assets. Providing storage services does not mean that the provider may freely use materials for unrelated purposes. Alibaba Cloud’s official privacy information and contact details are available in theAlibaba Cloud Privacy Policy. User business data involved in cloud services is processed under the corresponding service agreements and our lawful instructions; we continue to bear responsibility for personal information protection in the website services we provide to you.2. Tencent QQ Mail Email Service
We use Tencent QQ Mail’s email sending service to provide you with necessary email notices and customer service communications. When sending an email, this service processes the recipient’s email address, email subject and body, necessary attachments, sending time, status, and relevant email transmission records. Any order information, verification codes, invoices, or issue-related materials included are limited to what is necessary for the purpose of that email. You do not need to give the platform your email password to receive emails from the website. Tencent’s relevant privacy information and contact channels for exercising your rights can be found through theTencent Privacy Protection Platformand the QQ Mail service pages. If recipients use another email service, the receipt and storage of their emails are also subject to that provider’s corresponding rules.3. Alibaba Cloud SMS
We use Alibaba Cloud SMS to send verification codes and applicable necessary service notices. When you request a verification code or trigger a corresponding notice, the SMS service processes your mobile number, message content or template parameters, sending time, status, and necessary interface records to complete sending, receive delivery reports, and troubleshoot exceptions. Ordinary browsing that does not require an SMS does not require submitting a mobile number to that service. For Alibaba Cloud’s privacy information and contact channels, see the link in item 1 of this section.4. Alibaba Cloud Financial-grade Real-person Authentication
Merchant identity verification uses Alibaba Cloud’s Financial-grade Real-person Authentication service. After you enter and confirm the corresponding verification process, the authentication service processes your name, identity document information, facial images or videos, liveness and comparison information, authentication reference number and results, and other information as needed for the business activity. This information is used to verify identity and prevent impersonation; the platform receives the results, reference numbers, and necessary review records required for the verification activity. The actual scope of information, retention rules for each party, and alternative verification methods must be clearly stated in a specific notice before verification. The platform separately manages the identity documents and review materials it retains and the facial information processed by the authentication service provider, and does not equate “retaining authentication results” with all participants refraining from processing original facial information. For the privacy information and contact channels of Alibaba Cloud services, see the link in item 1 of this section; any more specific explanations on the dedicated authentication page should also be read. Separate consent required by law is obtained before the relevant processing begins.5. Alipay and WeChat Pay
The website provides Alipay and WeChat Pay payment channels. Only when you select a channel and enter its payment or related refund process do we transmit the order amount, product or service description, business order identifier, and necessary associated information required to complete the transaction to that payment service, and receive payment, refund, and reconciliation results. If a channel is temporarily unavailable, the methods shown as available on the payment page at that time apply. Alipay payment services are provided by Alipay Payment Technology Co., Ltd. Its official service pages provide access to therelevant service agreements and privacy policy, or you may call 95188. WeChat Pay services are provided by Tenpay Payment Technology Co., Ltd. For details of personal information processing and contact channels, see theTenpay Privacy Policy. Payment institutions also independently perform account authentication, payment security checks, and verification required by law in accordance with their rules; this does not give the platform access to all of your account information held by those institutions.6. Google Fonts Web Fonts
The current web pages reference external Google Fonts resources involving fonts.googleapis.com and fonts.gstatic.com. When your browser loads these resources, it may send your IP address, request time, browser information, and necessary source information to Google LLC and its corresponding service entities to respond to font resource requests; whether requests are sent and completed is also affected by browser caching, network conditions, and security settings. This service may involve receipt or processing outside the Chinese mainland and cannot be treated as local font loading performed solely within the website server. For the recipient’s rules and contact channels for exercising your rights, see theGoogle Privacy Policy. The platform must still provide the corresponding notice of cross-border transfers, obtain necessary separate consent, and complete other applicable procedures as required by law; merely listing the service in this policy does not replace those requirements. You may contact us to learn about resource loading and related information processing arrangements.7. Merchants on the Platform and Other Lawful Sharing
To complete your transactions, licensing, after-sales services, or invoicing with a particular merchant, we provide that merchant with relevant order, product, licensing, and after-sales information to the extent necessary. Payment records, complete identity documents, or other account information unrelated to that matter must not be shared arbitrarily. Merchants must not use information they obtain for promotion, sale, or other unrelated purposes without authorization. We do not sell personal information. If a merger, division, dissolution, bankruptcy, or business transfer requires an information transfer under the law, we will notify you of the recipient and its contact details and require it to continue fulfilling its protection obligations; if the recipient changes the original processing purposes or methods, it must provide renewed notice and obtain necessary consent as required by law. Except for business information that must be publicly disclosed by law, content you voluntarily make public, or circumstances with another lawful basis, the platform will not arbitrarily disclose personal information to the public. When providing materials to competent authorities, we follow their statutory powers and procedures and limit the materials to what is necessary.Reporting Tax-related Information to Tax Authorities as Required by Law
To fulfill statutory obligations such as applicable internet platform tax-related information reporting requirements, we report necessary identity and income information about operators and workers on the platform to the competent tax authorities as prescribed. This includes entity names or personal names, unified social credit codes or necessary identity document information, business and contact information, income, refunds, order counts, and other items required by the applicable reporting categories; the specific scope, definitions, reporting intervals, and exemptions are limited to those in the applicable regulations. We do not arbitrarily expand reporting obligations into unrelated information collection, public disclosure, or sharing for marketing. We verify and protect the relevant information as required by law, and investigate and correct errors through the prescribed procedures when they are discovered; you may use the contact details listed in this policy to request verification or correction. Whether an invoice has been requested, a withdrawal has been made, or an account has been closed is not the sole basis for determining statutory reporting obligations, and this notice does not mean that the platform may be exempted from its own statutory responsibilities.VI. Storage, Retention, and Deletion
Personal information may be stored in the website database, restricted directories on the server and cloud storage. Our use of OSS does not mean that the platform never holds local copies. We apply access restrictions, transmission protection and necessary backups according to the nature of the information, and do not publish the full addresses of private materials on public pages. We determine retention periods using the following rules:| Information category | Retention rules |
|---|---|
| Account and optional profile information | Retained to provide account services. After account deletion or when the processing purpose no longer exists, the information is deleted or anonymized as required by law; any portion that must still be retained is subject to separate processing restrictions. |
| Seller identity, business entity information and necessary qualifications | Used for verification and management during the business relationship. After a seller leaves the platform, retained for at least three years under applicable requirements, or longer where required by law. |
| Asset, order, payment, refund, license and related after-sales records | Transaction information subject to statutory retention is kept for at least three years after the transaction is completed. Longer accounting, tax or other legally required periods apply where relevant. This does not justify retaining additional information unrelated to the transaction indefinitely. |
| Identity document images and identity verification materials | Limited to what is necessary for verification, retention of business operator identity information and dispute resolution. Identity materials that must be retained are handled according to the applicable periods. The three-year period for seller identity records does not automatically apply to raw facial data; the actual custodian, scope and shortest necessary retention period must be specified in the dedicated notice. |
| Cybersecurity logs | Relevant network logs subject to statutory retention are kept for at least six months. This clause does not justify indiscriminate, indefinite retention of ordinary browsing or preference records. |
| Invoices, financial records, settlement records and payment receipts | Retained in accordance with applicable accounting, tax and other legal obligations. |
| Customer service, complaint, rights request and consent records | Retained for the time needed to address the matter, demonstrate fulfillment of necessary duties and resolve disputes. Records subject to statutory retention are kept for the applicable periods. |